Designing user research

I wrote this blog post with Jess from People For Research, about how to design the best research experience:

There’s no one perfect way to do user research. Every method has its pros and cons. The key is to design the research process. Just like anything else you might design (a website, a gadget, or a garden) it’s about:


Defining the problem(s) you want to solve


Coming up with a solution that works within the constraints of time and budget

Read the rest at People For Research.


Previous post
How story mapping is helping us humanise requirements User stories spreadsheets are an important part of any project, but they make it difficult to keep your eye on the big picture. Here’s how we’re
Next post
How we made a 9 day fortnight a reality At Edo we recently began offering a 9 day fortnight, as part of our journey toward being a next-stage organisation. I wrote about it for Corporate