Aristocracy, slavery, patriarchy—these institutions were inhuman at their core. Each was an iron cage—and not always metaphorically. My point: deeply embedded social systems can be changed.
Yet when you look back, you realize these social cankers didn’t yield to utilitarian arguments. In each case, the strong, hard wedge that cracked the foundations of the prevailing social consensus wasn’t a pragmatic argument, but a moral one; not “this doesn’t work,” but “this is wrong.”
Institutions change when we change; when we trade resignation for indignation. It’s time to admit what we have long known to be true: our organizations are at odds with our values—not just in how they foul the environment, misuse our personal data, or corrupt the political process, but in how they treat the human beings whose lives they consume.Gary Hamel’s Powerful Speech: Highlight of the Drucker Forum?